Privacy Policy

Last Updated: March 19, 2026

Overview

BESS Australia respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy regulations.

This policy explains how we collect, use, disclose, and protect your information when you interact with our website or services.

Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Property address

  • Billing and payment information

  • Energy usage information (where provided for solar system estimates)

  • Website usage data through cookies or analytics tools

How We Use Your Information

Your information may be used to:

  • Provide quotes for solar and energy systems

  • Process orders and installations

  • Communicate about your enquiry or purchase

  • Improve our website and services

  • Comply with legal and regulatory requirements

Sharing of Information

We may share information with:

  • installation partners and electricians

  • product manufacturers and suppliers

  • payment processors

  • energy network providers where required for system approvals

We do not sell personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Access and Corrections

You may request access to or correction of your personal information by contacting us.

Contact

Email: sales@bessaustralia.com.au
Website: https://bessaustralia.com.au