Privacy Policy
Privacy Policy
Last Updated: March 09, 2025
General
This Privacy Policy applies to all personal information collected by [Your Company Name] (ACN [Your ACN]), a proprietary limited company registered in Australia (“we,” “us,” or “our”). This policy explains how we collect, use, store, and protect your personal information when you visit our website https://bessaustralia.com.au/ (“Website”) or use our services (“Services”).
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or Services.
Definitions
● Personal Information: Information or an opinion about an identified individual, as defined under the Privacy Act 1988.
● Sensitive Information: A subset of personal information, such as health or financial details, requiring extra protection.
● Services: The products, solutions, or support we provide through our Website or otherwise.
● You: Any individual using our Website or Services.
Types of Personal Information We Collect
We may collect the following types of personal information:
● Identity Data: Name, address, date of birth.
● Contact Data: Email address, phone number, billing address.
● Financial Data: Payment details (e.g., credit card number, bank account details).
● Transaction Data: Details of purchases or interactions with our Services.
● Technical Data: IP address, browser type, device information, and usage data (e.g., via cookies).
● Marketing Data: Preferences for receiving promotional materials.
We only collect Sensitive Information if you consent and it’s necessary for our Services, or if permitted by law.
How We Collect Personal Information
We collect personal information:
1. Directly from You: When you fill out forms, create an account, place an order, or contact us.
2. Automatically: Through cookies and similar technologies when you visit our Website.
3. From Third Parties: Such as payment processors or analytics providers, where necessary.
You may browse our Website anonymously, but providing personal information is voluntary. However, failure to provide certain information may limit our ability to offer you Services.
How We Use Your Personal Information
We use your personal information to:
● Process orders and deliver Services.
● Respond to inquiries or provide customer support.
● Improve our Website and Services (e.g., via analytics).
● Send marketing communications (with your consent).
● Comply with legal obligations or protect our rights.
How We Share Your Personal Information
We may share your personal information with:
● Service Providers: Third parties like payment processors or website hosts, bound by confidentiality obligations.
● Legal Authorities: If required by law or to protect our rights, safety, or property.
● Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for their marketing purposes.
Direct Marketing
We may send you marketing emails or messages about our Services with your consent. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us at sales@bessaustralia.com.au.
How We Store and Protect Your Personal Information
We store personal information securely in electronic and physical formats, using reasonable safeguards to prevent misuse, loss, or unauthorized access. However, no online transmission is 100% secure, and you provide information at your own risk. We retain data only as long as necessary for the purposes outlined, or as required by law.
Overseas Transfers
If we transfer your personal information overseas (e.g., to cloud providers), we ensure it is protected under comparable standards. You may refuse such transfers by contacting us, but this may affect your ability to use our Services.
Your Rights
Under the APPs, you can:
● Request access to or correction of your personal information.
● Ask us to delete your data (subject to legal exceptions).
● Lodge a complaint with the OAIC if unsatisfied with our response.
To exercise these rights, contact us at [Your Email] or [Your Phone Number]. We’ll respond within 30 days.
Children’s Privacy
Our Website and Services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Third-Party Links
Our Website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the updated date. Significant changes will be notified via email (if provided).
How to Contact Us
For questions, concerns, or to exercise your rights, contact:
sales@bessaustralia.com.au