Shipping Policy

Delivery Areas

BESS Australia supplies and installs renewable energy products across Australia, subject to service availability.

Shipping Timeframes

Delivery times may vary depending on:

• product availability
  

• supplier lead times
  

• installation scheduling
  

• logistics providers
  

Estimated delivery times will be communicated when possible.

Shipping Costs

Shipping costs may vary depending on product size, weight, and location.

Large equipment such as solar panels or battery systems may require specialised freight.

Damaged Deliveries

If a product arrives damaged, please notify BESS Australia within 48 hours of delivery.

Customers may be asked to provide photos of the product and packaging.